Fractional Friday

Sep 6, 2024

TRIVIA QUESTION

Which CEO famously said, "Your most unhappy customers are your greatest source of learning"?

A. Bill Gates
B. Tim Cook
C. Chuck Robbins
D. Jeff Bezos

Check your answer at the bottom of the newsletter.

How GoDaddy’s CEO Strives to Be Better Every Day

Aman Bhutani emphasizes “transparency, self-awareness, discipline, humility, hunger, and responsibility” as the guiding principles of his work.

“I believe that without hunger, nothing works, especially for people like me,” he says.

Read this TIME article to discover why hunger is the most important quality they look for in recruitment, whether it’s for executives, line-level engineers, or marketing professionals.

… After that, return to this newsletter so we can explore the valuable insights we've discovered for you this week!

In this edition:

😵 Why Leadership Teams Fail
♀️ How Gen X Women Turn Midlife Into Prime Time Through Entrepreneurship
🗣️ Executive Communications Are Easy When You Conduct Them This Way

Why Leadership Teams Fail

In pursuit of strong performance, CEOs often overlook a critical factor in organizational success: the health of their leadership team. That’s a big problem because a dysfunctional team can be a serious drag on strategy execution.

To learn more about the problems that affect leadership teams, the authors interviewed more than 100 CEOs and senior executives in a multiyear research program.

Learn about the three main patterns of dysfunction among leadership teams.

Executive Communications Are Easy When You Conduct Them This Way

Is your executive communications at work going well?

This video discusses five key principles to improve executive communication.

Dr. Grace Lee talks about the importance of:

• Creating impact rather than impression

• Creating fair exchanges

• Developing communication skills

• Positioning oneself for opportunities, and;

• Articulating principles instead of just sharing knowledge

How Gen X Women Turn Midlife Into Prime Time Through Entrepreneurship

Gen X women are proving it’s never too late to start anew and succeed.

Read this Forbes article to learn how they are not just starting businesses for financial gain but creating enterprises with purpose and meaning.

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TRIVIA ANSWER

The answer is A. Bill Gates.

Gates, co-founder and former CEO of Microsoft and one of the most influential figures in technology, emphasized the importance of customer feedback in shaping business strategy. 

This quote reflects his belief that understanding and addressing customer dissatisfaction can lead to innovation and improvement. His approach has influenced many companies to adopt a customer-centric mindset, recognizing that challenges can be opportunities for growth.

That’s a wrap! Have a wonderful Labor Day weekend!

Best regards,
Sue Mysko
Founder, Hire A Fractional and Fractional In A Box

> > Join Fractional In A Box today.